Resolving incidents is not the most enjoyable part of a software engineer's day. Why not give this time back to developers so they focus on their actual job: building new things? In this session, you'll learn how Amadeus plans to speed up technical case resolution with automatic data correlation between logs and case descriptions. Using OpenAI embeddings models and MongoDB Atlas, we'll combine B-Tree indexes, Lucene inverted indexes, and Vector Search into a simple, efficient solution you could apply on your own use-cases!